My 2000 Pontiac Firebird was involved in an accident that was determined to be not my fault. Thanks to Geico’s insured my vehicle had $2800+ of damages. After getting my vehicle repaired to the best of the body shops ability I had a diminished value report performed on my vehicle. Their report indicated I had $2501.00 of lost value on my vehicle.
Being that the wreck was not my fault, the age of the car and that due to Geico’s insured causing the wreck I filed a claim with Gieco. After speaking to Kelly Bicknell (972-740-1958) and speaking to his boss Greg Shook (972-701-1666) about my claim they indicated that my vehicle was repaired to pre-loss conidtion and that my vehicle did not suffer diminished value. Hello!!!
Didn’t you see the report that faxed and mailed to you. When asked about my report they indicated it was just an appraiser’s opinion subject to interpretation. Essitentially after waiting two weeks they indicated they would not pay what I am entitled to and hung up on me.
For more information see the Texas Department of Insurance website if you are unfamilar with diminished value. For this reason and many others Geico definately sucks and blows at the same time. I have made the decision to also create a website to allow others to post their problems with Geico.
Perhaps eventually get a class-action lawsuit. Unfortunately they already bought www.geicosucks.com but that won’t stop me! Jim
April 25th, 2009 at 11:48 am
Geico sucks with a capital “S”. I just got off the phone with them. What a waste of a half hour. Here’s what I just emailed their customer service (like they care):
“I just wasted a half hour speaking with a representative from Geico named jenea. I find it appalling that I am being charged for a service which I clearly opted not to carry, as my Geico representative instructed me was optional. As stated to geico representative jenea today 4/25/09 at approximately 10:00 PST, I returned the form geico sent within the time frame required. At no time was I made aware that geico had not received it until now, almost a year later. When I asked to speak with a supervisor today, jenea said there were none available. I will be blogging about this incident, which will cost both geico far more than the $16.27 they say they I owe them. And I will also be contacting the insurance commissioner and the BBB over this matter. ”
GEICO is not worth doing business with, as is obvious from this and many other blogs will attest to. Everybody having issues with geico should do as I am doing, contact the insurance commissioner and the BBB. Maybe even a class action lawsuit.
June 3rd, 2009 at 6:13 am
I am also a hater of all things Geico. I was involved in an accident in February, caused by a client of Geico who was DRUNK!!! It was 5:30pm on a Thursday, and he pulled out in front of ME! I was so naive in thinking that Geico would bend over backwards to try to help me, but that has not been the case. They spent 2 weeks denying fault, then I spent the next 2 months trying to get what my truck was worth. Jarrell Jenkins at Geico only wants to give me the retail trade in value, since they do not acknowledge the NADA value. I held out as long as I could - faxing him well over 20 pages of similar vehicles, which he claimed were all irrelevant - but had to give in because I have had no transportation! Their client was drunk, but I’ve been made to feel like this was my fault! What a Godsend this website is!!!
August 27th, 2009 at 8:02 am
Sue. Sue sue sue. You can do it in small claims, it doesn’t take a class action or a lawyer. Just give it a shot, you have nothing to lose but a couple hours and twenty bucks.
November 8th, 2009 at 10:50 pm
my jeep was being driven by my gf jennifer whos on my policy with geico a idiot from wyoming also insued with geico out of the blue attempted to do a illegal u turn and smacked and totalled our jeep and also admitted it to the cops and evryone there, geico comes back and says your liable 25% and the other driver 75% im like omg what deveils ,i today 5 mos later havent gotten a penney out of geico my jeeps 2000 and tow and staorage was 2500 and the adjuster said id get 25 a day for loss of use up to when they finally decided the thing 3 mos later 2000 minus 25% 600 plus 2000(loss of sue) equals 3400 and they still havent given me my money should be 4000 but thanks to geicos cheesey 25% 75% .This guy in a split second banged into our jeeps passenger side front upon attempting to do a illegal u turn in the middle of no wheres and hit her and still did the u turn how in gods name did they find her 25% liable like how in gods name are you going to prevent some dummie from banging into you out of the blue????? geicos a piece of dog c$%p devils from hell
January 11th, 2010 at 11:25 am
Geico sucks big time….got a quote over internet, was gona save me $200.00 a year. When the paper work arrived that $200.00 savings turned into a $200.00 loss. Will never fall for there bull s%#t again.